If your sure you're on the right page, and you think you have misplaced your username/password you can request your login information by clicking on the 'Forgot your password' link on the login page.

Please allow up to 15 minutes to receive your login information via email.

I am receiving the error "Logged out due to inactivity" or "brings me back to the login page" when I try to login.

You may be receiving this error if your browser is rejecting the cookies to our website.

To correct this issue, complete the following steps..

Select 'Tools' on the top bar and choose 'Internet Options'

Add http://www.contestcanada.com and click 'Allow'

Click 'OK'

Open a new browser window and try logging in again.

* * Please verify you have cookies enabled on your computer. You can do this by going to Internet Options and then the "Privacy" tab. Move the slider down to Medium to enable cookies. If you follow the steps above this solution this will also enable cookies.* *

However, it also may be your security settings on you browser; the best way to solve this it to add contestcanada.com as your trusted site.

To do this, please complete the following steps in your Internet Explorer browser:

Select 'Tools' on the top bar and choose 'Internet Options'

http://www.mozilla.com/en-US/firefox/

Hope this will help.

Admin Team.